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About Heritage Madrid Hotel
Heritage Madrid Hotel is a renowned hospitality establishment that prides itself on delivering exceptional guest experiences. As a member of our team, you will be part of a dynamic and dedicated group of professionals who share a passion for providing outstanding service and creating memorable moments for our guests.
Job Summary
We are seeking a highly skilled and motivated Waiter/Waitress to join our Food and Beverage team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their comfort and satisfaction in our food and beverage outlets.
Key Responsibilities
- Provide prompt and courteous service to all guests, ensuring their needs are met and exceeded.
- Work collaboratively with the Food and Beverage team to ensure seamless service delivery and efficient operation of the restaurant.
- Develop and maintain complete knowledge of menus, beverages, services, and facilities provided by the hotel.
- Continuously develop professional skills to further increase guest satisfaction and loyalty.
- Ensure a safe and hygienic work environment, upholding the highest standards of quality and cleanliness.
- Uphold the privacy rights of our guests, maintaining confidentiality and discretion at all times.
Requirements
- Fluency in Spanish and English.
- Previous experience in Food and Beverage/Restaurant operations.
- Passion for delivering exceptional service and creating memorable guest experiences.
- Excellent team-worker with strong communication and interpersonal skills.
