Hospitality Ambassador

hace 3 días

Madrid, Madrid, España Heritage Madrid Hotel A tiempo completo
Job Title: Waiter/Waitress

A key member of our team, the Waiter/Waitress is responsible for providing exceptional service to our guests in our food and beverage outlets. As a Hospitality Ambassador, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction with their dining experience.

Key Responsibilities:
  • Provide prompt and courteous service to all guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery.
  • Have complete knowledge of our menus, beverages, services, and facilities, and be able to make recommendations to guests.
  • Develop and maintain a thorough understanding of our hotel's policies and procedures.
  • Ensure a safe and hygienic work environment, and uphold the privacy rights of our guests.
Requirements:
  • Previous experience in food and beverage or restaurant operations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of Spanish and English.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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