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Social Media Community Manager

hace 2 meses

Madrid, Madrid, España Reconocida Empresa A tiempo completo
Job Title: Social Media Community Manager

Reconocida Empresa is seeking a highly skilled Social Media Community Manager to join our team. As a Social Media Community Manager, you will be responsible for managing the client's social media accounts, creating engaging content, and interacting with the audience.

Key Responsibilities:
  • Manage the client's social media accounts through Sprinklr
  • Support the monthly editorial content planning and post scheduling
  • Engage with the audience on social media platforms, responding to inbound messages and user profiles
  • Draft responses with the support of a pre-approved response book or other sources
  • Work with cross-functional partners to approve responses and update the playbook
  • Prepare monthly data analysis reports on content and engagement performance
Requirements:
  • 2 years of experience working as a community manager or social media manager
  • Fluent or C2 level in English and Portuguese (written and spoken)
  • Experience in external communications and/or copywriting
  • Great knowledge of the inner workings of social media platforms
  • Skilled at problem-solving and developing creative solutions
  • Strong attention to detail, with the ability to explain complex processes to unfamiliar audiences
  • Ability to think fast, work proactively, and remain diligent in a highly dynamic environment
  • Excellent interpersonal communication skills, both written and verbal
  • A strong business acumen and demonstrated ability to manage competing priorities for multiple stakeholders
About the Position:

This is a part-time position that offers the opportunity to work from anywhere. As a Social Media Community Manager, you will be part of a people-first culture and will have access to corporate programs and career support. If you are a motivated and creative individual with a passion for social media, we encourage you to apply.