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Configuration Management Specialist
hace 2 meses
As a Configuration Management Specialist at Amaris Consulting, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB). Your primary responsibility will be to administer and maintain the CMDB, ensuring that data is up-to-date and consistent.
Key Responsibilities- Administer and maintain the CMDB to ensure data integrity and accuracy.
- Develop and implement processes and procedures for effective configuration management.
- Perform regular audits and reconciliations of the CMDB to ensure data consistency and compliance with policies.
- Collaborate with IT teams to ensure data is captured, updated, and retired properly within the CMDB.
- Identify and resolve discrepancies in the CMDB by working closely with technical and business stakeholders.
- Continuously assess and enhance CMDB processes for improved efficiency.
- Generate and analyze CMDB reports to support decision-making, audits, and compliance requirements.
- Bachelor's degree in Computer Science, Business, or related fields, or equivalent experience.
- ITIL4 Foundation certification (mandatory).
- 3+ years of experience with CMDBs and Configuration Management processes.
- Proficiency with ITSM tools (such as ServiceNow or JIRA).
- Strong understanding of IT infrastructure components and DevOps practices.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and data accuracy.
- Fluent in English; additional languages are a plus.
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7500 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential.
