Configuration Management Specialist
hace 2 meses
Amaris Consulting is seeking a highly skilled Configuration Management Specialist to join our international team. As a key member of our IT Service Management team, you will be responsible for administering and maintaining our Configuration Management Database (CMDB) to ensure data integrity and accuracy.
Key Responsibilities- Develop and implement processes and procedures for effective configuration management.
- Perform regular audits and reconciliations of the CMDB to ensure data consistency and compliance with policies.
- Collaborate with IT teams to ensure data is captured, updated, and retired properly within the CMDB.
- Identify and resolve discrepancies in the CMDB by working closely with technical and business stakeholders.
- Continuously assess and enhance CMDB processes for improved efficiency.
- Generate and analyze CMDB reports to support decision-making, audits, and compliance requirements.
- Bachelor's degree in Computer Science, Business, or related fields, or equivalent experience.
- ITIL4 Foundation certification (mandatory).
- 3+ years of experience with CMDBs and Configuration Management processes.
- Proficiency with ITSM tools (such as ServiceNow or JIRA).
- Strong understanding of IT infrastructure components and DevOps practices.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and data accuracy.
- Fluent in English; additional languages are a plus.
- Tailored Career Path: Grow rapidly with a career path designed just for you and frequent salary evaluations.
- Learning and Development: Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Language Sessions, webinars, and workshops.
- Training Support: Take charge of your development with an annual personal budget and company-paid certifications.
- Work-Life Balance: Enjoy flexible policies, remote work options, and fantastic benefits like transit and restaurant tickets, kindergarten support, and private health insurance.
- Support in Difficult Times: Benefit from our WeCare program, supporting employees in critical situations.
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