Configuration Management Specialist

hace 2 meses


Barcelona, Barcelona, España Amaris Consulting A tiempo completo
Job Overview

Amaris Consulting is seeking a highly skilled Configuration Management Specialist to join our international team. As a key member of our IT Service Management team, you will be responsible for administering and maintaining our Configuration Management Database (CMDB) to ensure data integrity and accuracy.

Key Responsibilities
  • Develop and implement processes and procedures for effective configuration management.
  • Perform regular audits and reconciliations of the CMDB to ensure data consistency and compliance with policies.
  • Collaborate with IT teams to ensure data is captured, updated, and retired properly within the CMDB.
  • Identify and resolve discrepancies in the CMDB by working closely with technical and business stakeholders.
  • Continuously assess and enhance CMDB processes for improved efficiency.
  • Generate and analyze CMDB reports to support decision-making, audits, and compliance requirements.
Requirements
  • Bachelor's degree in Computer Science, Business, or related fields, or equivalent experience.
  • ITIL4 Foundation certification (mandatory).
  • 3+ years of experience with CMDBs and Configuration Management processes.
  • Proficiency with ITSM tools (such as ServiceNow or JIRA).
  • Strong understanding of IT infrastructure components and DevOps practices.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and data accuracy.
  • Fluent in English; additional languages are a plus.
What We Offer
  • Tailored Career Path: Grow rapidly with a career path designed just for you and frequent salary evaluations.
  • Learning and Development: Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Language Sessions, webinars, and workshops.
  • Training Support: Take charge of your development with an annual personal budget and company-paid certifications.
  • Work-Life Balance: Enjoy flexible policies, remote work options, and fantastic benefits like transit and restaurant tickets, kindergarten support, and private health insurance.
  • Support in Difficult Times: Benefit from our WeCare program, supporting employees in critical situations.


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