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Contract Specialist

hace 2 meses

Madrid Centro, Madrid, España Gartner Careers A tiempo completo

About this role

The Contract Specialist provides internal support and guidance to a region of sales professionals ensuring orders are in compliance with company policy. In this position, you will work with colleagues across the EMEA region spanning teams such as Sales, Deal Hub, Consulting, Events, Legal, and Order Management.

Key Responsibilities

  1. Effectively process incoming requests from departments for assistance (Sales, CFS, Controller, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Events, Client Compliance, etc.).
  2. Manage the team's inbox by ensuring emails are prioritized by urgency and importance once approvals are received.
  3. Via Salesforce, effectively review and activate incoming order submissions for completeness, accuracy, and conformance to standard contract guidelines.
  4. Assist Sales using Salesforce case requests to ensure accurate client data is used when creating contracts.
  5. Signing authority for order agreements and 100% compliance with legal empowerment matrix.
  6. Ensure compliance with corporate policy regarding document administration, including any non-standard items, such as legal term changes, non-standard SDs, non-standard pricing, and non-standard billing terms have been approved.
  7. Execute special ad hoc projects initiated to fulfill business requirements.
  8. Collaborate with manager and global team to seek continuous improvement & innovation to department processes.
  9. Prepare instructive communications to and liaise with global Contracts Department, Client Financial Services, Sales teams in fulfillment of above responsibilities.
  10. Support Contract Manager in providing first line of support to Sales on all issues relating to sales contracts and requests for contracts, escalating to senior staff as required.

Requirements

  1. A minimum of 2 years of experience in dealing with contract matters, client legal & procurements departments, as well as with customer order management or sales support experience.
  2. Salesforce experience preferred.
  3. Ability to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines.
  4. Excellent communication skills developed in a sales-driven environment, including strong English skills (written and verbal).
  5. Client-facing experience with commercial awareness.
  6. Strong attention to detail.
  7. Able to use Microsoft suite of tools effectively.
  8. Strong understanding of contracts.
  9. Strong problem-solving skills.
  10. Willingness to assume responsibility and adaptability for the role, while displaying a sense of urgency to the business.
  11. Ability to work within a remote team.
  12. High work ethic and integrity.

What You Will Get

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including: