Cloud Solutions Strategist
hace 2 semanas
This is an exciting opportunity to join Amazon's AWS team as a Customer Solutions Manager. As a key member of our Global Support team, you will play a critical role in driving revenue, adoption, and growth from small- to enterprise-level customers.
About the RoleAs an AWS Customer Solutions Manager, you will be responsible for guiding large and complex customers through their multi-year journey to the cloud. You will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.
Key Responsibilities- Partner with customers to understand their cloud adoption goals and develop tailored solutions to meet their needs
- Collaborate with cross-functional teams, including Sales, Support, Solutions Architecture, and Professional Services, to deliver successful customer outcomes
- Develop and execute education plans, roadmaps, and business outcome alignments to drive customer success
- Interface with customer and AWS leadership to drive collaboration and ensure alignment on customer goals
- Translate strategic initiatives into executable actions and work backwards from customer key milestones
We're seeking a highly motivated and experienced professional with a strong delivery and change management background. You should have excellent problem-solving abilities, be an exemplary communicator, and have the ability to gain stakeholder buy-in and negotiate with virtual teams.
You will be a peer leader, influencing the team's decisions, providing insight, and driving secure and robust solutions. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation.
This is a highly visible position that requires a strong understanding of cloud computing, AWS services, and customer success strategies. If you're a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply.
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