German Customer Service Representative

hace 4 semanas

Barcelona, Barcelona, España Newco Communications A tiempo completo
Job Title: German Customer Service Advisor

We are seeking a highly skilled and motivated German Customer Service Advisor to join our team at Newco Communications. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the payments industry.

Job Summary:

The German Customer Service Advisor will be responsible for handling customer inquiries and resolving issues related to credit card payments. You will work closely with our team to ensure that our clients receive the highest level of service and support.

Key Responsibilities:
  • Answer customer inquiries and resolve issues related to credit card payments
  • Provide accurate and timely information to customers regarding their credit card accounts
  • Work closely with our team to ensure that customer issues are resolved efficiently and effectively
  • Develop and maintain a strong understanding of our products and services to provide expert-level support to customers
Requirements:
  • Native level German language skills (written and spoken)
  • Good level of English language skills (written and spoken)
  • Basic computer skills and experience with customer service software
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong communication and problem-solving skills
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A comprehensive training program to ensure your success in the role

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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