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Strategic Customer Relationship Manager
hace 2 meses
We are seeking a highly skilled and experienced Strategic Customer Relationship Manager to join our team at Takeda. As a key member of our commercial team, you will be responsible for leading and developing local strategic customer relationships to grow our business within compliance and legal requirements.
Key Responsibilities- Develop and Execute Strategic Plans: Formulate comprehensive and insightful key account plans to build, manage, and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance.
- Drive Commercial Excellence: Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.
- Collaborate with Cross-Functional Teams: Work closely with in-field market access, marketing, and sales teams to ensure alignment in objectives and coordination of activities with accounts and external stakeholders.
- Communicate Effectively: Develop and maintain strong, effective, and constructive relationships with external partners, including KOLs, therapy nurses, other HCPs, patient associations, hospital pharmacists, and administration.
- Ensure Compliance and Quality: Ensure business objectives are met in full compliance with laws, regulations, and Takeda standards of Business Conduct and Ethics.
- Education: B. Sc. Degree or equivalent.
- Experience: Previous experience in engaging partnership with HCP, having delivered strong results in a secondary care environment (preferably in a specialty care setting).
- Skills: Self-starter/innovative thinker, results-oriented and entrepreneurial mindset, analytical thinking, resiliency, intrapersonal intelligence, strong communication skills, scientific knowledge, omnichannel engagement, and proficiency in use of all channels.
- Knowledge: Background in the area of biological or medical sciences, understanding of main dynamics within the pharmaceutical industry and within the National Health System, mastery of the complexities of interacting with, influencing, and developing customers, understanding of the business drivers within the pharmaceutical industry, and understanding of the dynamics of a secondary care sales environment.
