Technical Support Specialist

hace 7 días

Madrid, Madrid, España InvGate co A tiempo completo

About InvGate Co.

InvGate Co. is a Software as a Service (SaaS) company that develops and markets innovative IT management and automation products. Our solutions cater to clients across the globe, with a presence in over 50 countries and sales offices in key regions.

Job Summary

We are seeking a highly skilled and bilingual or trilingual Technical Support Specialist to join our team. The ideal candidate will provide top-notch technical and functional support to clients worldwide, utilizing various communication channels and tools.

Key Responsibilities

  • Deliver exceptional technical support to clients through multiple channels, including tickets, remote sessions, and other digital platforms.
  • Conduct thorough analysis of clients' configurations and offer expert advice on improvements and best practices to optimize platform efficiency.
  • Collaborate closely with the development and customer success teams to troubleshoot complex issues and ensure seamless client experiences.

Requirements

  • Fluency in English and Spanish (or additional languages as required).
  • Excellent communication and analytical skills, with a strong ability to think critically and troubleshoot complex issues.
  • Previous experience in technical support for software and/or infrastructure, with a proven track record of delivering high-quality support.
  • Strong technical acumen and proficiency in using various software and tools.
  • Previous experience with InvGate Service Desk and InvGate Assets Management tools is highly desirable.

  • Technical Support Specialist

    hace 16 horas

    Madrid, Madrid, España Software & Support Media Gmbh A tiempo completo

    About UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...

  • Technical Support Specialist

    hace 1 día

    Madrid, Madrid, España Software & Support Media Gmbh A tiempo completo

    About UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...

  • Technical Support Specialist

    hace 15 horas

    Madrid, Madrid, España Software & Support Media GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...

  • Technical Support Specialist

    hace 1 día

    Madrid, Madrid, España Software & Support Media GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Technical Concept Gmbh A tiempo completo

    About UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Technical Concept Gmbh A tiempo completo

    About UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Technical Concept Gmbh A tiempo completo

    About UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Technical Concept Gmbh A tiempo completo

    About UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...

  • Technical Support Specialist

    hace 15 horas

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external partners.Key...

  • Technical Support Specialist

    hace 1 día

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external partners.Key...

  • Technical Support Specialist

    hace 17 horas

    Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tbwa Chiat/Day Inc. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our customers, ensuring they have a positive experience with our cloud-native database service.Key ResponsibilitiesProvide first-line support...

  • Technical Support Specialist

    hace 1 día

    Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tbwa Chiat/Day Inc. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our customers, ensuring they have a positive experience with our cloud-native database service.Key ResponsibilitiesProvide first-line support...

  • Technical Support Specialist

    hace 5 días

    Madrid, Madrid, España Webhelp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Webhelp. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, or chatAnalyze and resolve complex...

  • Technical Support Specialist

    hace 4 días

    Madrid, Madrid, España Webhelp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Webhelp. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, or chatAnalyze and resolve complex...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical queries are resolved efficiently and effectively.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical queries are resolved efficiently and effectively.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Marposs A tiempo completo

    **Job Summary**Marposs is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers located in Spain and Portugal.**Key Responsibilities:**Provide technical support to customers via phone, email, or in-person visits.Visit customers to...

  • Technical Support Specialist

    hace 3 días

    Madrid, Madrid, España Marposs A tiempo completo

    **Job Summary**Marposs is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers located in Spain and Portugal.**Key Responsibilities:**Provide technical support to customers via phone, email, or in-person visits.Visit customers to...

  • Technical Support Specialist

    hace 4 días

    Madrid, Madrid, España Experian A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Experian. As a Technical Support Specialist, you will be responsible for providing advanced technical support and consultancy to our customers and delivery teams.**Key Responsibilities**Provide reactive support to customers and delivery teams, ensuring that...

  • Technical Support Specialist

    hace 4 días

    Madrid, Madrid, España Experian A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Experian. As a Technical Support Specialist, you will be responsible for providing advanced technical support and consultancy to our customers and delivery teams.**Key Responsibilities**Provide reactive support to customers and delivery teams, ensuring that...