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Business Development Account Executive
hace 2 meses
About the Role:
The Business Development Account Executive provides corporate-level management of our key 3PL (third-party logistics) customers. In this role, the area of primary focus is to oversee the strategic partnerships between Landstar, Independent Landstar agents, and the customer to ensure mutual satisfaction and compliance.
Key Responsibilities:
- Manage existing 3PL accounts through an intimate understanding of their company, business objectives, and long-term strategies.
- Develop a planned business review cycle for all assigned accounts with a focus on profitability, mutual success metrics, and agent engagement.
- Identify and deliver new customer opportunities in accounts not serviced directly, consistent with the company's expectations and needs.
- Develop and maintain strong customer relationships with all key decision makers, participate in meaningful customer entertainments whenever possible and appropriate.
- Become subject matter experts for all Landstar's current portfolio of services, modes, and technology.
- Manage Salesforce database and all other reporting functions in accordance with applicable guidelines.
- Build fluency in the understanding and use of Landstar tools and technology.
Requirements:
- Bachelor's degree or equivalent experience.
- 5 years previous customer account management experience or related transportation management; or equivalent combination of education and experience.
Preferred Qualifications:
- Previous work experience within Landstar in Corporate office, or at independent agency.
- 1 year of experience with transportation operations.
Knowledge, Skills, and Abilities:
- Proficiency in Microsoft Office with an emphasis in Excel capabilities.
- Work under pressure to meet customer and agent deadlines.
- Excellent customer service and conflict resolution skills.
About Landstar:
Landstar is a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none, providing a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans, including affordable medical plans, employer 401(k) match, paid time off, tuition assistance, and much more.
