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Salesforce Consultant
hace 2 meses
We are seeking a highly skilled Salesforce Consultant to join our team at Omega CRM. As a Salesforce Consultant, you will play a key role in helping our clients achieve their business goals by designing and implementing functional solutions in projects.
Key Responsibilities- Requirements Analysis: Conduct thorough analysis of client requirements to identify business needs and develop solutions.
- Design and Implement Functional Solutions: Design and implement functional solutions in projects, ensuring they meet client requirements and are aligned with business objectives.
- Effort Estimations: Provide effort estimations for projects, ensuring accurate and realistic timelines.
- Collaboration: Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives.
- Application Performance: Analyze and improve application performance, ensuring optimal user experience.
- Technology Providers: Collaborate with technology providers when required by the project.
- Validation: Contribute to the validation of the solution against functional requirements.
- Software Quality Standards: Comply with the agreed software quality standards set by Omega's Technical Management.
- Functional Documentation: Generate functional documentation for completed projects.
- Knowledge Sharing: Collaborate within Omega's community of practice by sharing knowledge.
- Minimum of 4 years work experience with Salesforce administration, configuration, and consulting roles.
- Experience in Field Service is a plus.
- Experience with different clouds such as Sales, Service, Community, etc.
- Experience with Agile methodology.
- Oral and written fluent in English. French as a plus.
At Omega CRM, our mission is to accelerate the business experience (BX) of our customers. We achieve this by providing 360 solutions that enable business transformation and acceleration through technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics, or #Marketing. We target companies from various sectors, including #Retail, #LifeandSciences, #Manufacturing, #Education, #NonProfit, and #NGO. As one of the top 3 partners of #Salesforce in Europe, we pride ourselves on our team of over 500 people from 24 nationalities, who possess wide knowledge and experience in business processes and technology. Our success is built on the knowledge and expertise of our people, and we foster a collaborative culture that values #Talent, #flexibility, #commitment, and #innovation.
