Customer Lifecycle Manager
hace 4 días
At Careerxtra, we are seeking a highly skilled Customer Lifecycle Manager to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving revenue growth.
Key Responsibilities:- Act as the primary point of contact for customers, providing a strong first impression and building long-term relationships.
- Lead the sales process from lead generation to purchase, managing customer relationships and sales strategies.
- Engage with small to medium-sized businesses across various industries, identifying their needs and proposing cloud technology solutions.
- Maximize up-sell and cross-sell opportunities in collaboration with Solution Specialists.
- Utilize digital tools such as social media, video, chat, and phone to reach and engage customers.
- Collect and articulate customer feedback to improve business processes and solutions.
- High school diploma required; BA/4-year degree preferred.
- 2-3+ years of sales experience with proven success; 1 year of IT industry and customer management experience is essential.
- Familiarity with modern sales techniques and tools; experience with Azure, Office 365, or Dynamics 365 preferred.
- Microsoft Fundamentals certification on Azure, Modern Workplace, or BizApps is a plus.
- Strong interpersonal skills and ability to communicate effectively via phone, email, and video.
- A self-starter who can work independently and take ownership of their performance and skill development.
- Fluency in Dutch and English (C2 level, both written and spoken).
- Solid time management, integrity, and a results-driven personality.
- Knowledge of CRM systems such as Dynamics 365 or Salesforce.
- Passion for cloud technologies and a drive to succeed.
- Competitive remuneration package based on experience and skills.
- Referral bonus for bringing in talented colleagues.
- Fully paid training and continuous career development programs.
- International Mobility Program offering opportunities to grow your career abroad.
- Be part of a dynamic and friendly team with a supportive atmosphere.
- Access to tools and guidance to help you reach your full potential.
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Málaga, Málaga, España Jujur A tiempo completo{"title": "Customer Lifecycle Manager", "description": "At Jujur, we're committed to delivering honest and personal recruitment solutions. As a Customer Lifecycle Manager, you'll be the first point of contact for many customers, setting the foundation for long-term relationships. Your strong communication skills and ability to understand customer needs will...
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Málaga, Málaga, España Jujur A tiempo completo{"title": "Customer Lifecycle Manager", "description": "At Jujur, we're committed to delivering honest and personal recruitment solutions. As a Customer Lifecycle Manager, you'll be the first point of contact for many customers, setting the foundation for long-term relationships. Your strong communication skills and ability to understand customer needs will...
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