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Technical Training Specialist
hace 2 meses
Job Summary
Ambitious and experienced professionals are invited to join ABB's global team as a Technical Training Specialist. This role offers a unique opportunity to develop and deliver technical training programs for customers, driving business growth and customer satisfaction.
Key Responsibilities
- Design and develop comprehensive training courses for technical training programs, working closely with Subject Matter Experts and existing documentation.
- Deliver hands-on and online training sessions for customers, ensuring excellent customer service and high levels of customer satisfaction.
- Collaborate with technical Product Management, Project Management, Engineering, Sales, and other stakeholder groups to support training course development and delivery.
- Evaluate training effectiveness through feedback from trainees and implement corrective actions when needed.
- Develop and maintain strong relationships with customers, understanding and anticipating their current and potential needs.
Requirements
- 3+ years of experience in industry in programming and commissioning tasks providing formal or informal training.
- Strong pedagogical abilities and proven experience in managing diverse student groups to effectively convey technical knowledge.
- Fluency in Spanish and English is required; other European languages are highly valued.
- Proven ability to develop and deliver effective training programs.
- Experience in industrial project implementation, ideally in automation technology, robotics, mechanical, electrical, or electronic engineering.
- Software background and basic programming skills are required.
- Good understanding of software engineering and technical concepts, with the ability to translate this into concise, easy-to-follow documentation.
- Excellent presentation and public speaking skills, with confidence in presenting to groups of people and online.