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Technical Training Specialist

hace 2 meses


Madrid, Madrid, España Abb A tiempo completo

Job Summary

Ambitious and experienced professionals are invited to join ABB's global team as a Technical Training Specialist. This role offers a unique opportunity to develop and deliver technical training programs for customers, driving business growth and customer satisfaction.

Key Responsibilities

  • Design and develop comprehensive training courses for technical training programs, working closely with Subject Matter Experts and existing documentation.
  • Deliver hands-on and online training sessions for customers, ensuring excellent customer service and high levels of customer satisfaction.
  • Collaborate with technical Product Management, Project Management, Engineering, Sales, and other stakeholder groups to support training course development and delivery.
  • Evaluate training effectiveness through feedback from trainees and implement corrective actions when needed.
  • Develop and maintain strong relationships with customers, understanding and anticipating their current and potential needs.

Requirements

  • 3+ years of experience in industry in programming and commissioning tasks providing formal or informal training.
  • Strong pedagogical abilities and proven experience in managing diverse student groups to effectively convey technical knowledge.
  • Fluency in Spanish and English is required; other European languages are highly valued.
  • Proven ability to develop and deliver effective training programs.
  • Experience in industrial project implementation, ideally in automation technology, robotics, mechanical, electrical, or electronic engineering.
  • Software background and basic programming skills are required.
  • Good understanding of software engineering and technical concepts, with the ability to translate this into concise, easy-to-follow documentation.
  • Excellent presentation and public speaking skills, with confidence in presenting to groups of people and online.