Senior Campervan Operations Manager
hace 2 semanas
The Role
We're seeking a highly motivated and customer-focused individual to join our team as a Senior Campervan Operations Manager in Seville - Dos Hermanas. As the face of our company, you'll be responsible for ensuring an exceptional level of customer service, maintaining our campervan fleet in top condition, and resolving any issues that may arise.
Key Responsibilities
- Lead depot operations in the absence of the Branch Operations Supervisor
- Handle incoming reservations, welcome guests, and manage check-ins and check-outs
- Prepare and clean campervans to the highest standards
- Maintain campervans in excellent condition, monitoring maintenance and repair needs
- Register guests, manage stock, and process payments
- Address customer complaints and troubleshoot emergencies
Requirements
- You're a travel enthusiast with excellent communication skills and experience in Tourism, Hospitality, Retail, or Rent-a-car
- You're fluent in English and Spanish, with a valid driver's license and ability to drive a campervan
- You're available to work weekends and public holidays
- You're a responsible and organized individual who takes pride in their work
The Indie Commitment
- Be part of a young, innovative, and fast-growing company where you can make a real difference
- Enjoy career development opportunities in Field Operations across the US and Europe, or transition to an HQ role in Lisbon or Los Angeles
- Benefit from continuous training and coaching to develop your skills
- Enjoy a fixed schedule with weekends and holidays rotated among team members
- Receive a competitive compensation package with Performance, Referral, and Summer Bonuses
- Enjoy free Road Trips to experience the US and Europe firsthand
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