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IT Specialist
hace 2 meses
**About Us**
Hello, we are Samara, a solar installation startup that goes beyond self-consumption. We are here to accelerate the energy transition of households towards a more efficient, smarter, and more sustainable model.
We are a high-growth startup that prioritizes people and the planet. Our team is constantly growing, and we are looking for an IT Specialist to join our tech team. You will play a crucial role in supporting the hardware and software needs of the company.
**Job Brief**
We are looking for an IT Specialist who will play a pivotal role in managing and maintaining our IT infrastructure. This role involves handling hardware and software inventory, managing permissions and licenses, setting up new equipment, and ensuring a seamless onboarding process for new hires.
You will also be responsible for troubleshooting IT issues, managing vendor relationships, and maintaining the tools developed by Samara.
**Key Responsibilities**
• Inventory Management: Maintain an up-to-date inventory of all hardware and software.
• Access Management: Oversee the management of permissions and licenses across the company.
• Account Creation: Create new user accounts and manage access rights.
• Onboarding Setup: Prepare and set up equipment for new hires, including operating system installations.
• Offboarding Execution: Manage the offboarding process for departing employees.
• Hardware Procurement: Purchase new hardware and manage warranties and technical support conversations.
• Tool Maintenance: Perform maintenance tasks for tools developed by Samara.
• Password Management: Enforce proper usage of 1Password across the team.
• System Updates: Ensure all equipment is properly updated and maintained.
• IT Helpdesk Requests: Handle and resolve IT helpdesk requests efficiently.
• Vendor Management: Manage relationships with phone providers and other technology vendors.
• Office Setup: Lead efforts to have a functional and connected office that maximizes productivity.
**Requirements**
• Passion for learning: You nurture your curiosity and learn with enthusiasm.
• Fluency in both Spanish and English is a must.
