Business Operations Analyst

hace 1 día

Zaragoza, Zaragoza, España Engineeringuk A tiempo completo
Join Prime Video Global Operations as a Business Analyst

We are seeking an analytical and results-oriented Business Analyst to help shape the future of Prime Video Global Operations.

This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.

Key Responsibilities
  • Develop and maintain new and existing work allocation solutions to drive efficiency within operations via analysis, metrics, and reporting dashboards.
  • Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.
About Prime Video Global Operations

Prime Video Global Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner-facing and internal technologies.

We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device-agnostic, defect-free and results in a high engagement experience for customers.

We collaborate with stakeholders across Prime Video to define, refine and uphold PV's customer experience, quality bar and metrics.

PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.

We are a group of entertainment enthusiasts based out of Chennai, Costa Rica and Madrid; passionate about ensuring all our customers around the globe have access to the content they need, when they need it.

We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.

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