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Project Management Analyst Lead

hace 2 meses


Madrid, Madrid, España Western Union A tiempo completo

We are looking for a proactive and detail-oriented Lead Project Analyst Manager to guide the planning, execution, and successful delivery of various initiatives within our organization. The ideal candidate will have outstanding communication abilities, some technical knowledge to effectively engage with technical teams, and experience in coordinating teams while managing project timelines and resources in an Agile setting.

At Western Union, the Lead Project Analyst Manager is crucial in harmonizing and supervising projects across different regions. This role is responsible for ensuring smooth parallel progress in all areas, analyzing potential discrepancies, conducting thorough client evaluations, and monitoring their feedback. This position requires a blend of project coordination skills and a strong focus on enhancing client satisfaction and project effectiveness.

Key Responsibilities

  • Develop and uphold project plans and timelines.
  • Track daily project progress and resolve potential challenges or obstacles.
  • Identify and address project risks.
  • Assess and refine project management methodologies.
  • Coordinate project activities, resources, tools, and information.
  • Provide project updates and status reports to management.
  • Facilitate collaboration between projects across various regions, ensuring effective communication and information exchange.
  • Analyze project operations, pinpoint inefficiencies or errors, and implement strategies for enhancement to boost overall productivity and quality.
  • Work with diverse teams to conduct product assessments, gather insights, and contribute to the ongoing improvement of our products or services based on client feedback.
  • Collaborate with Design & Product teams to establish objectives and expectations.
  • Follow up on user testing and research to gather insights.
  • Analyze user feedback and behavior to identify Frontend challenges.
  • Partner with UX/UI teams to comprehend user requirements.
  • Monitor KPIs reports, providing insights to support decision-making.
  • Consolidate project reports to provide a unified view of status.
  • Grasp technical concepts and communicate effectively with software engineers.

Key Requirements

  • Bachelor's degree in Business Administration or a related field.
  • Demonstrated experience in project management and coordination within the financial services sector.
  • Ability to prioritize tasks and manage time efficiently.
  • Strong analytical and critical thinking skills to evaluate project components and strategies effectively.
  • Excellent decision-making, communication, and teamwork abilities.
  • Intermediate software engineering technical knowledge to communicate effectively with technical teams.
  • Solid understanding of the Agile framework with experience in Agile environments.
  • Exceptional organizational skills with a keen attention to detail and the ability to manage multiple priorities simultaneously.

Our Hybrid Work Model

Western Union values in-person collaboration, learning, and ideation whenever feasible. We believe this fosters value through common working methods and supports the achievement of enterprise objectives, ultimately helping us reach our strategic goals. By connecting face-to-face, we enhance our ability to learn from colleagues, solve problems collaboratively, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, allowing employees to balance their time between working from home and in the office. The expectation is to work from the office a minimum of three days a week.

Benefits

Employees will have access to short-term incentives, various health insurance options, accident and life insurance, and access to top-tier development platforms, among other benefits. Specific benefits include:

  • 25 days of annual leave plus 10 public holidays.
  • Comprehensive life and medical coverage, including dependents.
  • Contributory pension plan.
  • Preventative Care Assistance program.
  • Lunch vouchers.