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Norwegian Customer Engagement Specialist

hace 3 meses


Barcelona, Barcelona, España NewCo Communications A tiempo completo

We are on the lookout for outstanding individuals who can be the welcoming voice for our clients, ensuring they receive unparalleled support. At NewCo Communications, we take pride in exceeding expectations to create remarkable service experiences, and we invite you to be part of this journey.

If you are fluent in Norwegian, possess a passion for delivering exceptional customer service with a sales-driven approach, and genuinely enjoy connecting with people, this role is tailored for you. Join us in leveraging the advantages of our innovative hybrid working model.

Key Responsibilities

In this position, you will undergo a comprehensive training program designed to prepare you for sales and customer service support within the healthcare sector.

As a Customer Engagement Specialist, your main duty will be to provide exemplary service and solutions with a strong emphasis on sales.

Your Responsibilities Include:

  • Communication: Initiate outbound calls to engage potential clients in subscribing to our offerings, while also managing inbound calls to reconnect with previous customers.
  • Administration: Assist clients by addressing inquiries regarding products, deliveries, and invoices, all while nurturing strong customer relationships.
  • Team Collaboration: Foster a positive work environment, motivating colleagues and ensuring customers feel genuinely valued.
Candidate Profile

What We Are Looking For:

  • Fluency in Norwegian, both spoken and written, with a good command of English.
  • Experience in providing sales and customer service over the phone.
  • Excellent communication and interpersonal skills with a sales-oriented mindset, focused on achieving sales targets.
  • Proficient in using computer systems and familiar with various software applications.
  • Responsible, humble, and capable of maintaining a positive attitude amidst change.
  • A team player with strong listening skills and a service-oriented approach, able to handle conflicts constructively.
  • Resilient under pressure, ensuring a seamless customer experience. A high school diploma or equivalent qualification is required.
  • Willingness to work flexible shifts to accommodate the dynamic nature of customer needs.
What We Offer

Our Benefits Include:

  • A vibrant and diverse workplace that values different cultures, fostering a fun and friendly atmosphere.
  • Hybrid working model.
  • Opportunities for internal growth and career advancement.
  • Extensive training to equip you with the knowledge and tools to excel in your role.
  • Exciting incentives and reward programs to recognize your contributions and keep you motivated.
  • A permanent position with a competitive salary for financial stability.
  • Unlimited coffee and fresh fruit on office days to keep you energized.
  • Free online language lessons outside of working hours for personal development.
  • Memorable team-building events that create lasting bonds.
  • Comprehensive mental health and well-being support.

If these attributes resonate with your skills and aspirations, we would be thrilled to hear from you. Join our team and embark on an exciting career journey with a company that genuinely values every individual.