Compliance Group Manager

hace 2 meses

Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo
Job Title: Compliance Group Manager

Amazon Digital Spain S.L.U. is seeking a highly skilled Compliance Group Manager to join our Prime Video Trust and Safety team.

About the Role

We are looking for a seasoned leader to manage a team of Team Managers and Trust & Safety Senior Associates. As a Compliance Group Manager, you will be responsible for collaborating with policy, program, engineering, legal, and other teams to prevent violating content from appearing on Prime Video.

Key Responsibilities
  • Lead a team of Team Managers and Trust & Safety Senior Associates
  • Collaborate with Policy, Program, Engineering, Legal, and other teams to prevent violating content from appearing on Prime Video
  • Oversee the audit of human and ML review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities
  • Use verbal and written communication to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates
About the Team

The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the Prime Video experience and protecting customer experience in our ever-evolving digital world.

Requirements
  • Experience in managing people managers and associates
  • Experience with Microsoft Office products and applications
  • Proficiency in English
Preferred Qualifications
  • Experience in organization-wide initiatives that deliver direct business impact globally
  • Experience in managing large teams
  • Experience in Trust & Safety, content moderation/rating, data labelling, or other compliance functions
  • Proficiency in French, German, Italian, or Dutch
  • Previous experience in data analysis
  • Experience working with global teams
  • Experience identifying abuse trends or working in news or policy with passion for international issues, including freedom of expression, online controversial content, misinformation, etc.

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