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We are seeking a highly skilled Sales Consultant to join our team at Balenciaga Spain, S.L. as a Sales Advisor (Chinese Speaker) in Madrid El Corte Inglés Castellana.
Key Responsibilities- Develop and maintain excellent product knowledge to provide exceptional customer service.
- Seek out and leverage opportunities to enhance sales and increase growth.
- Replenish stock and maintain high standards of merchandise and product presentation.
- Handle customer complaints and ensure issues are resolved to the satisfaction of the customer and the company.
- Stay up-to-date with customer requirements and operating procedures.
- Meet daily sales targets and performance against them.
- Ensure all procedures and policies are understood and carried out according to those standards.
- Adhere to Security and Health and Safety regulations.
- Open and close the store according to the needs of the business.
- Previous experience in a similar role.
- Experience in a customer service role with face-to-face customer contact.
- Ability to adapt to frequent change and a high-pressure environment.
- Ability to initiate contact and communication.
- Motivated by being a team player with a common goal.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships.
- A strong team player and considerate of colleagues.
- Ability to speak fluently Spanish, English, and Chinese.
Balenciaga is committed to fostering a diverse workforce and creating a stimulating and fulfilling workplace environment. We empower leaders to create, build, and sustain high-performing teams that excel in execution. We guide every employee to reach their full potential in a global Luxury Group that offers endless possibilities to learn and grow.
