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VRAI is a pioneering digital-first direct-to-consumer brand that's revolutionizing the diamond jewelry industry. Our commitment to sustainability, innovation, and craftsmanship sets us apart, and we're honored to be recognized as a Fast Co. Innovation Award honoree in retail design.
Role OverviewWe're seeking a skilled Diamond Sales Expert to join our team in Madrid. As a trusted advisor, you'll play a crucial role in growing our engagement business and delivering an exceptional customer experience. Your passion for building strong relationships and creating memorable experiences will shine through in this role.
Key Responsibilities- Be a trusted advisor to clients, preparing personalized consultations and following up to close sales.
- Act as an ambassador of the VRAI brand, assisting clients with jewelry selection, diamond education, and company policies.
- Maintain a calendar of virtual and in-person appointments, manage your lead pipeline, and nurture/develop leads.
- Collaborate with the sales team on clienteling, custom design projects, and product launches.
- E-commerce or retail sales experience with a proven ability to close sales in a high-volume environment.
- Diamond expertise and jewelry experience are strongly preferred, with certified gemologists from a reputable institution being a strong plus.
- Independent, motivated, and well-organized with excellent writing and communication skills.
- Compassionate, positive, patient, and people-person with technological savvy.
VRAI provides eligible employees with a range of benefits, including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work. Additional perks, such as employee discounts, are also available.
VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.