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Cloud Infrastructure Specialist
hace 2 meses
We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Amazon. As a key member of our AWS Infrastructure Services team, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.
Key Responsibilities- Interact with stakeholders across EMEA, requiring both Spanish and English language proficiency.
- Work to meet Service Level Agreements (SLAs) against assigned trouble tickets via a directed workflow.
- Provide first-line support for hardware troubleshooting and technical issues.
- Perform regular server hardware repairs, including drives and motherboards.
- Carry out routine network, server hardware, and OS-related repairs.
- Collaborate with cross-functional teams to complete routine work.
- Engage with Smart Hands in EU Regional POPs.
- Adhere to security and safety best practices in the data center.
- Participate in Data Center power & cooling events.
- Participate in team meetings for metric analysis and daily/weekly goals achievement.
- Identify and create documentation for global use.
- Identify and create process improvements relevant to the data center environment.
- Perform server upgrades, rebuilds, and scheduled works as required.
- Interact with third-party vendors & contractors.
- Contribute to the development of other team members.
Our team values diverse experiences and encourages candidates from all backgrounds to apply. We believe that a diverse and inclusive team is essential to our success.
Why Amazon?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses.
Inclusive Team CultureWe foster a culture of inclusion that empowers us to be proud of our differences. Our employee-led affinity groups and ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
