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hace 2 meses
We are seeking a highly skilled and motivated German-speaking customer service professional to join our team at NewCo Communications. As a German Customer Service Advisor, you will play a critical role in providing exceptional support to our clients, ensuring their needs are met with accuracy and efficiency.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding payment methods, credit card balances, and other related topics
- Collaborate with internal teams to ensure seamless communication and resolution of customer concerns
- Analyze and resolve potentially fraudulent transactions with customers
- Native-level German language proficiency (written and spoken)
- Good level of English language proficiency (written and spoken)
- Basic computer skills and familiarity with customer service software
- Flexibility to work varied shifts, including evenings and weekends
- Previous customer service experience is an asset, but not required
- Paid training and development opportunities
- A dynamic and supportive work environment
- Free fruit and coffee at the office
- Free Spanish language classes
- A fun and people-focused work environment
- Opportunities for growth and professional development
NewCo Communications is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment.
