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Sales Support Specialist
hace 2 meses
About the Role
We are seeking a highly skilled Sales Support Specialist to join our Global UWS Sales team at Wärtsilä. As a Sales Support Specialist, you will play a crucial role in supporting our sales team in generating customer-specific solutions, specifications, and quotations for our Wartsila Underwater Services portfolio.
Key Responsibilities
- Generate customer-specific solutions, specifications, and quotations according to the needs of the Sales team.
- Evaluate inquiries and register/maintain opportunity information in CRM.
- Configure solutions according to defined needs.
- Prepare cost calculations according to directives and agreed targets.
- Evaluate the technical and environmental risks of the solution.
- Ensure that response time for sales inquiries/requests/orders are met.
- Understand customer needs and contribute in supporting them to meet their objectives.
Requirements
- Sales skills or technical insight and experience from working in the maritime industry is a plus.
- Technical education or equivalent qualifications as a combination of education and experience.
- Experience in a customer-facing role with responsibility for collating costs and invoices.
- Excellent organisational skills and customer empathy.
- Strong commitment to delivering excellent customer service.
- Demonstrable teamwork skills and the ability to adjust and re-plan in dynamic situations.
- A working knowledge of commercial administration processes.
- Passionate about the Underwater Services business and willing to drive it to the next level.
- Experience in the Maritime Industry.
- Ability to work in multicultural/international business environments.
- Self-driven and motivated with a continuous learning ability.
- Openness & willingness to adapt to change.
- Proficient negotiation skills.
About Wärtsilä
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Our ultimate aim is to provide increased value to both our customers and society. We strive to be a trusted partner, leveraging our experience in underwater repairs, contributing to the success of our clients.
