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hace 3 meses
Position Overview
We are currently in search of a Client Specialist who will collaborate closely with the Assistant Store Director as part of our vibrant team.
OBJECTIVE OF THE ROLE:
A Client Specialist plays a crucial role in driving store sales and achieving key performance indicators.
They deliver a distinctive, memorable, and sophisticated experience to all clients, both external and internal. Additionally, they support the management team and colleagues while consistently embodying our Maison values, image, and standards.
KEY RESPONSIBILITIES
Deliver exceptional client service and after-sales support to all visitors and customers Demonstrate enthusiasm in engaging with clients, placing them at the forefront, identifying their needs, and anticipating future requests Build and maintain a strong client portfolio to ensure proactive and sustainable business growth Drive performance to surpass individual sales and KPI targets with a business-oriented mindset and entrepreneurial approach Exhibit the ability to create personalized, versatile, and timeless styles for clients while showcasing a passion for fashion Maintain a transparent and genuine demeanor with clients to foster unique connections Communicate professionally and authentically with clients and team members Utilize all available tools effectively to maximize business opportunities Actively support both front and back-of-house teams, contributing to their success and overall team morale Comply with all company policies and operational proceduresCANDIDATE PROFILE
Preferred experience in delivering high-quality service focused on client satisfaction, such as in fashion & accessory retail, customer service, or luxury hospitality Possess personal style and enthusiasm for fashion, with a knack for creating tailored looks Exhibit a natural business acumen and entrepreneurial spirit Open-minded and seeking a company that values boldness and authenticity Strong collaborative spirit to achieve shared objectives Comfortable with technology and applications, quick to learn new tools Motivated to thrive in a fast-paced environment, capable of multitasking and prioritizing Proactive, enthusiastic, and possessing a problem-solving mindset Excellent written, verbal, and listening skills in English and the local language Embrace change as an opportunity for growth and developmentYves Saint Laurent is dedicated to fostering a diverse workforce. We believe that diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches our workplace. It opens up opportunities for individuals to express their talents, both individually and collectively, and enhances our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates.
Employment Type
Seasonal (Fixed Term)Work Schedule
Full-timeOrganization
Yves Saint Laurent Spain