Service Engineer for Scientific Instruments

hace 4 semanas


Barcelona, Barcelona, España Werfen A tiempo completo

Overview

We are a prominent organization in the field of Instrumentation for Science and Technology. Our Technical Service Specialists and Field Service Engineers play a crucial role in maintaining our market leadership by delivering exceptional service to our clients. As a Field Service Engineer, you will be tasked with providing on-site support in your designated region and serving as the liaison with manufacturer specialists for technical inquiries.

Position Responsibilities

Key Duties

  • Conduct preventative maintenance, repairs, and installations of instruments at client locations, including both electrical and mechanical assessments, in line with service agreements.
  • Provide operational training to clients following installation procedures.
  • Troubleshoot system malfunctions and implement effective solutions.
  • For complex interventions, collaborate with specialists to address service requests efficiently.
  • Update clients on new product offerings and assist in the development of service contracts.

Required Qualifications and Experience:

  • Adaptable, organized, and a true team player, capable of working independently.
  • Professional qualifications or a bachelor’s degree in scientific disciplines (such as electronics, mechanical engineering, physics, or biomedical engineering).
  • Proficient knowledge of electrical systems, electronics, and/or information technology.
  • A minimum of 2 to 3 years of experience in a service-related role.
  • Strong interpersonal, communication, and customer service abilities.
  • Proficiency in both Spanish and English.
  • Willingness to travel throughout Spain (30% of the time).

Travel Expectations:

  • Willingness to travel across Spain and Portugal (20% - 40% of the time).


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