Service Engineer for Scientific Instruments
hace 4 semanas
Overview
We are a prominent organization in the field of Instrumentation for Science and Technology. Our Technical Service Specialists and Field Service Engineers play a crucial role in maintaining our market leadership by delivering exceptional service to our clients. As a Field Service Engineer, you will be tasked with providing on-site support in your designated region and serving as the liaison with manufacturer specialists for technical inquiries.
Position Responsibilities
Key Duties
- Conduct preventative maintenance, repairs, and installations of instruments at client locations, including both electrical and mechanical assessments, in line with service agreements.
- Provide operational training to clients following installation procedures.
- Troubleshoot system malfunctions and implement effective solutions.
- For complex interventions, collaborate with specialists to address service requests efficiently.
- Update clients on new product offerings and assist in the development of service contracts.
Required Qualifications and Experience:
- Adaptable, organized, and a true team player, capable of working independently.
- Professional qualifications or a bachelor’s degree in scientific disciplines (such as electronics, mechanical engineering, physics, or biomedical engineering).
- Proficient knowledge of electrical systems, electronics, and/or information technology.
- A minimum of 2 to 3 years of experience in a service-related role.
- Strong interpersonal, communication, and customer service abilities.
- Proficiency in both Spanish and English.
- Willingness to travel throughout Spain (30% of the time).
Travel Expectations:
- Willingness to travel across Spain and Portugal (20% - 40% of the time).
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