Sales and Support Specialist
hace 3 semanas
About Teleperformance Spain
Teleperformance Spain is a leading provider of customer experience management and contact center services. Our company employs around 4,700 people in 10 sites across Spain, operating in a dynamic and fast-paced environment.
Job Purpose
In this role, you will be the ambassador of the brand, providing an excellent customer experience and satisfaction to our clients. You will be responsible for conducting competent advice and sales discussions with pre-qualified customer leads, striving for a positive customer experience in a target-driven environment.
Key Responsibilities
- Conduct competent advice and sales discussions with pre-qualified customer leads
- Provide a positive experience to the future client
- Carry out the sales processes with a focus on customer satisfaction
Requirements
To succeed in this role, you will need:
- Previous experience in presales, sales, and customer service in a multi-channel environment
- Excellent communication skills (both voice and written)
- German C2 Level
- High level of self-motivation to contribute to achieving company targets
- Customer-centric and problem-solving attitude
- Attention to detail and sales affinity
Offer
We offer a competitive package, including:
- 38.5 hours per week temporary contract, Monday to Sunday
- Shifts between 8am and 8pm
- Salary: €21,920 gross/year + up to €1,800 gross/year target bonuses
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements, and personal development
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