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hace 2 meses
Baxter Planning, a leading provider of SaaS solutions in the service supply chain planning space, is seeking an experienced UX Researcher to join its dynamic team in Barcelona. As a key member of the company's product innovation team, you will play a crucial role in shaping the future of its products and solutions.
The ideal candidate will have a strong background in UX research, with a proven track record of delivering impactful outcomes and results. You will be responsible for conducting research, working with cross-functional teams, and performing usability studies to reveal what users need from the company's products. Your findings will inform product decisions, ensuring that the company's solutions meet both business and user goals.
As a UX Researcher at Baxter Planning, you will have the opportunity to work closely with product managers, designers, and developers to identify and prioritize opportunities for improvement. You will also be responsible for creating a UX research roadmap for continuous improvement across the product, advising on the most appropriate research methods, and conducting competitor and exemplar analysis.
The company values diversity, inclusivity, and innovation, and is committed to creating a dynamic and supportive work environment. If you are passionate about user experience, technology, and innovation, and have a strong commercial acumen, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Plan, gather, and analyze insights about users through new studies and review of existing data.
- Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.
- Support the design of solutions that address requirements from a user, business, and technology perspective.
- Manage, execute, and analyze usability sessions, with support from other team members.
- Take full ownership of all UX research and run multiple streams of work at one time.
- Be the voice of the user on your team, ensuring that the products delivered solve customers' problems while meeting commercial goals.
- Be able to influence product and design decisions with excellent interpersonal skills.
- Create a UX research roadmap for continuous improvement across the product.
- Advise on the most appropriate research methods based on experience.
- Conduct competitor and exemplar analysis.
- Collaborate across products/solutions to ensure user experience is aligned and consistent.
- Stay abreast of new and innovative trends in the field of user experience.
- Ability to work independently and autonomously while delivering impactful outcomes and results.
- 3+ years working as a UX researcher in a fast-paced environment.
- Experience planning and executing research.
- Proven competency in data analytics and qualitative aspects of UX research.
- Strong commercial acumen with a positive, pragmatic attitude.
- Proven ability to implement appropriate qualitative research methods effectively.
- Experience with mobile-first experiences and design systems, with a demonstrated ability to think through end-to-end solutions with a strong user-centered approach.
- Degree in Human-Computer Interaction, Information Design, Computer Science, or equivalent work experience required.
- Fluency in English language.
- Working knowledge of JIRA, Confluence, and basic understanding of Scrum is a plus.
- Data visualization experience is a plus.
Baxter Planning is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Baxter Planning is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
