Head of Seller Quality and Compliance Lead

hace 3 semanas


Madrid, Madrid, España Amazon A tiempo completo
Head of Seller Quality and Compliance

At Amazon, we are committed to delivering an exceptional experience for our Selling Partners worldwide. Our Asia Global Selling (AGS) team is at the forefront of this mission, providing a seamless and frictionless journey for our partners. We are seeking a talented and forward-thinking senior leader to own and lead the Seller Quality function, driving sustainable, high-quality selling partner growth across multiple markets.

Key Responsibilities
  • Manage and develop a cross-functional Seller Quality team, providing strategic coaching and identifying high-potential talent.
  • Use data-driven insights to drive continuous improvement across team performance and identify new opportunities.
  • Foster relationships with local and global stakeholders, contributing to strategic planning and reviews across the organization.
  • Collaborate globally to influence policy framework designs and advocate for fairness and exceptional selling partner experience standards.
  • Provide insights on risk detection and management, and partner with cross-functional teams to enhance compliance and gating capabilities.
  • Develop and implement educational programs and coaching to support selling partners in adhering to policies.
Requirements
  • 10+ years of experience in e-commerce, retail, or account management fields, with a proven track record of driving results.
  • Exceptional analytical and planning abilities, with a data-driven and analytical mindset.
  • Successful track record of initiating and implementing cross-functional projects.


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