Technical Consultant

hace 4 días

Barcelona, Barcelona, España Hewlett-Packard A tiempo completo
About the Role

As a key member of our Presales team, you will play a critical role in supporting sales opportunities by providing technical guidance and expertise on HP's Print offerings. You will work closely with our sales teams to navigate Print products, solutions, and services, ensuring they secure business wins and deliver an exceptional total customer experience.

Key Responsibilities
  • Provide technical recommendations and guidance on HP Print offerings
  • Respond to and track technical questions from internal or external requestors
  • Present the advantages of HP's Print products and solutions
  • Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ)
  • Support sales opportunities with in-depth technical understanding of HP's offerings
  • Provide support on the status of technical and environmental regulations
  • Deliver trainings to other departments about Print products and solutions
  • Manage technical escalations and provide proactive technical updates to the sales community
  • Collaborate with various technical resources as needed
Requirements
  • Advanced proficiency in spoken and written Italian language and English
  • Proficiency in another language is advantageous
  • Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science
  • Current experience and knowledge in printing technologies, hardware, operating systems, software, and networking technologies
  • Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities
  • Self-motivated with the ability to operate with minimal tactical direction
  • Demonstrated motivation to seek knowledge and continuous learning
Career Path

The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country.

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