Sales Director

hace 20 horas

Laza, Orense, España Accorhotel A tiempo completo

About the Role:

We are seeking a highly motivated and dynamic Sales Manager to join our team at Accorhotel. As a Sales Manager, you will be responsible for proactively generating new business, providing account management for new and existing accounts, and working with the sales team to meet and exceed monthly revenue goals.

Key Responsibilities:

  • Attend leisure trade shows, road shows, workshops, fam trips, community and industry events to promote the hotel and generate new business opportunities.
  • Develop and execute comprehensive sales strategies to attract leisure travelers, including individuals, families, and leisure groups.
  • Lead hotel's sales efforts with key leisure market accounts, attending specific sales calls, tradeshows, forums, workshops, and industry events to promote the hotel and generate qualified leads.
  • Prepare correspondence to customers, internal booking reports, leisure presentations, and file maintenance to ensure seamless execution of exceptional guest experiences.
  • Identify and qualify lifestyle and luxury programs for the hotel, ensuring up-to-date information and content to provide personalized service to these accounts.
  • Manage day-to-day customer support with key agency accounts, maintaining strong relationships with leisure clients to understand their needs and preferences.
  • Identify and qualify potential leads through research, networking, and outreach efforts, maintaining a strong pipeline of prospective clients.
  • Build and maintain strong relationships with leisure clients, understanding their needs and preferences to provide tailored recommendations and enhance their experience.
  • Develop and maintain knowledge of market trends, competition, and customers to identify opportunities and threats, adjusting sales strategies accordingly.
  • Work closely with the team members to ensure effective promotion of leisure packages and seamless execution of exceptional guest experiences.
  • Analyze leisure sales data and market trends to forecast revenue accurately, providing regular activities/sales plan reports and updates.
  • Manage the leisure sales budget effectively, optimizing resource allocation to maximize ROI.
  • Demonstrate a thorough knowledge of Delphi and Opera, keeping that nourished with the updated information.
  • Provide guidance and support to the sales team, fostering a culture of continuous learning and development.

Requirements:

  • Bachelor's degree preferred.
  • Valuable minimum of two (2) years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel.
  • Experience managing luxury brands.
  • Someone who understands, celebrates, and embraces the SLS brand values.
  • Full availability to travel.
  • Valuable knowledge of sales skills, ability to understand customer requirements, and translating these into sales solutions and revenue management.
  • Track record meeting or exceeding sales goals.
  • Ability to be assertive and persuasive without being aggressive.
  • Track record of developing long-term relationships and contacts.
  • Ability to quickly evaluate alternatives and decide on a plan of action.
  • Strong organizational skills, including follow-up, time management, ability to multi-task, and manage multiple priorities in a fast-paced environment.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as Delphi, Opera, and any departmental specific systems used.
  • Must be innovative, organized, efficient, and able to prioritize multiple projects while working with a team.
  • Exceptional interpersonal skills required, must be able to always present self professionally.
  • Must be able to effectively communicate with all levels of an organization.
  • Strong work ethic and self-starter who is a team player and comes with a can-do attitude.
  • Ensure confidential documents are kept in a secured area.
  • Demonstrate positive characteristics, which inspire Teamwork and team spirit.
  • Excellent verbal and written communication skills.
  • Fluent in Spanish and English. Fluency in additional languages is a bonus.

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