Customer Service Representative German Market Air France

hace 2 días


Barcelona, Barcelona, España Adm Value Barcelona A tiempo completo
Customer Service Representative German Market Air France

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Adm Value Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, specifically those in the German market.

About the Role:

  • Provide top-notch customer service to clients in the German market
  • Work closely with our team to resolve customer inquiries and issues
  • Develop and maintain a deep understanding of our products and services
  • Collaborate with internal stakeholders to improve customer satisfaction

Requirements:

  • Native German speaker with advanced level of English
  • Previous customer service experience
  • Optimistic, decisive, empathetic, and communicative

What We Offer:

  • Fixed salary of €1,779.60 gross per month
  • Rotation bonus: €70 gross per month
  • Productivity bonus of €340 gross per month

Working Conditions:

  • 39-hour week permanent contract
  • Monday to Friday, 8am to 8pm (2 weekends off per month)
  • 2 rotating shifts from 8am to 4pm and 12pm to 8pm
  • Saturday and Sunday from 9am to 5.30pm (2 weekends off per month)

Location: In person at Adm Value Barcelona



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