Customer Service Representative German Market Air France
hace 2 días
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Adm Value Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, specifically those in the German market.
About the Role:
- Provide top-notch customer service to clients in the German market
- Work closely with our team to resolve customer inquiries and issues
- Develop and maintain a deep understanding of our products and services
- Collaborate with internal stakeholders to improve customer satisfaction
Requirements:
- Native German speaker with advanced level of English
- Previous customer service experience
- Optimistic, decisive, empathetic, and communicative
What We Offer:
- Fixed salary of €1,779.60 gross per month
- Rotation bonus: €70 gross per month
- Productivity bonus of €340 gross per month
Working Conditions:
- 39-hour week permanent contract
- Monday to Friday, 8am to 8pm (2 weekends off per month)
- 2 rotating shifts from 8am to 4pm and 12pm to 8pm
- Saturday and Sunday from 9am to 5.30pm (2 weekends off per month)
Location: In person at Adm Value Barcelona
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