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Salesforce System Administrator
hace 2 meses
Job Summary
The Salesforce Administrator is a critical role at TravelPerk, responsible for the day-to-day administration of our Salesforce instance. This includes configuration, customization, and troubleshooting to ensure seamless user experience.
Key Responsibilities
- Configuration and Customization: Set up and manage user profiles, permissions, and data to meet the needs of our Revenue organization.
- User Training and Support: Develop and implement user training on Salesforce, including creating and delivering training materials, and providing one-on-one support to users.
- Troubleshooting: Identify and resolve problems with Salesforce data, functionality, and performance.
- Performance Monitoring: Track usage metrics, identify trends, and make recommendations for improvement.
- Collaboration: Work with Data Product Marketing, Finance, and Revenue on projects related to Salesforce, including implementing new features and functionality, and resolving user issues.
- Staying Up-to-Date: Stay current on new Salesforce features and functionality, including attending training sessions, reading industry publications, and participating in online forums.
Requirements
- Experience: Experience in Salesforce administration and customer relationship management (CRM) systems.
- Skills: Strong understanding of Salesforce features and functionality, excellent problem-solving and troubleshooting skills, excellent communication and interpersonal skills, and ability to work independently and as part of a team.
What We Offer
- Competitive Compensation: Competitive compensation package, including equity in the company.
- Flexible Work Arrangements: Flexible compensation plan to help you diversify and increase your net salary.
- Unforgettable TravelPerk Events: Unforgettable TravelPerk events, including travel to one of our hubs.
- Mental Health Support: Mental health support tool for your wellbeing.
- Exponential Growth Opportunities: Exponential growth opportunities.
- VolunteerPerk: 16 paid hours per year to volunteer for a cause of your choice.
- Work from Anywhere: Work from anywhere in the world allowance of 20 working days per year.
- Parental Leave: 12 to 16 weeks after 6 months based on location and eligibility factors.
