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hace 2 meses
We are seeking a highly skilled Site Reliability Engineer to join our team at IDEMIA. As a key member of our production platform team, you will be responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.
Key Responsibilities- Run the production environment by monitoring availability and taking a holistic view of system health.
- Recover platforms during production incidents to meet targeted SLAs; perform detailed root cause analysis to prevent regressions.
- Troubleshoot, evaluate and resolve operational challenges and support escalation.
- Maintain platforms after go live by measuring and monitoring their availability, performance, and overall system health.
- Document Knowledge.
- Scale systems through automation, improving change velocity and reliability.
- Take responsibility for platform availability, performance, and overall system health; manage platform's error budget.
- Provide technical expertise on IDEMIA products and support processes to internal and external customers.
- Minimum of 5 years experience using Linux as the main platform on a daily basis.
- Minimum of 2 years experience of being in a Technical Support Role (Level 2 or Level 3).
- Experience in using different VPN Clients to connect to various Customer premises via SSH.
- Experience in creating bash scripts to automate tasks in Linux.
- Experience in troubleshooting Linux Servers (CPU, Memory, Disk Space Management, System Log Analysis).
- Competent in troubleshooting Networking problems (Firewall rules, IP routes, VPN connection).
- Competent in managing MySQL Databases (performing backups, retrieving data, inserting data, debugging performance problems).
- Docker.
- Pacemaker.
- Kubernetes.
- Ansbile.
- Azure or AWS.
- Python.
- MySQL InnoDB Cluster.
- Git / Bitbucket.
- Microservices Architecture.
- Java.
- Server / Application Deployment to Production.
- HTTPS / Certificates.
IDEMIA is a leading provider of identity and security solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. We are a global company with 15,000 employees worldwide, serving clients in 180 countries.
We are looking for a talented individual who is capable of:
- Problem Solving.
- Time Management.
- Critical Thinking.
- Teamwork.
- Customer Service.
We value our employees and offer a dynamic and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
