Site Reliability Engineer

hace 1 semana

Málaga, Málaga, España Idemia A tiempo completo

We are looking for a skilled Site Reliability Engineer to join our team at IDEMIA. As a key member of our SRE team, you will be responsible for maintaining the service-level agreement critical production platforms and providing automated operations to ensure the service to our clients is always of the best quality.

The ideal candidate will have a holistic view of system health, be able to recover platforms during production incidents, and perform detailed root cause analysis to prevent regressions. Additionally, they will troubleshoot, evaluate, and resolve operational challenges and support escalation.

We are looking for a SR Engineer that will be working with IDEMIA's data traceability solutions for Connectivity & IoT domain - the solutions that provide our customers with an end-to-end OTA eSIM lifecycle management for consumer devices or for industrial and IoT use cases and even go beyond with a set of value-added services.

Key Responsibilities:

  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Recover platforms during production incidents to meet targeted SLAs; perform detailed root cause analysis to prevent regressions.
  • Troubleshoot, evaluate, and resolve operational challenges and support escalation.
  • Maintain platforms after go live by measuring and monitoring their availability, performance and overall system health.

What We Offer:

We serve our clients in 180 countries thanks to our 15,000 employees worldwide. Our vision is that, at IDEMIA, we "power the world's experiences through trusted connections" across people, organizations and governments. Today, digital is becoming all the more important to all our customers.

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