CRM Optimization Specialist

hace 3 días

Barcelona, Barcelona, España Glovo A tiempo completo
Unlock Customer Potential with Glovo

We're on a mission to revolutionize the way people connect with their everyday needs, and we need your expertise to help us achieve it. As a CRM Optimization Specialist, you'll play a crucial role in driving customer retention and growth, leveraging data-driven insights to inform your strategies.

Key Responsibilities:
  • Develop and execute customer lifecycle strategies to optimize retention and growth
  • Manage a multi-million EUR budget to ensure ROI optimization and maximize impact
  • Collaborate with cross-functional teams, including Q-Commerce and Prime, to align objectives and goals
  • Continuously test and refine CRM strategies to improve user segmentation and engagement
What You'll Bring:
  • Expertise in SQL and Python (plus)
  • Proven stakeholder management skills
  • Proficiency in Looker
Why Join Glovo?

We're a diverse and inclusive team that values driven talent. As a CRM Optimization Specialist, you'll enjoy:

  • An enticing equity plan to own a piece of the action
  • Top-notch private health insurance
  • Monthly Glovo credit to satisfy your cravings
  • Cobee discounts on transportation, food, and more
  • Extra time off, flexible work arrangements, and enhanced parental leave

At Glovo, we believe that diversity is our strength. We're committed to providing equal opportunities to talent from all backgrounds and fostering an inclusive environment where everyone feels heard. Join us on this exciting journey and make a real impact on the way people connect with their everyday needs.

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