IT Executive

hace 1 semana

Cádiz, Cádiz, España Accor Hotels A tiempo completo
Job Summary

We are seeking an experienced IT Executive to join our team at Accor Hotels. As a key member of our IT department, you will be responsible for managing and administering our information systems, including all computers, servers, internet, email servers, and local and wide area networks.

Key Responsibilities
  • Technical Support
    • Provide technical support to users, resolving issues in a timely and efficient manner.
    • Assist in the implementation and maintenance of information systems, data processing systems, and procedures.
  • Systems Administration
    • Manage and administer information systems, including all computers, servers, internet, email servers, and local and wide area networks.
    • Ensure the smooth running of all systems, including anti-virus software, print services, and email provision.
  • People Management
    • Develop and maintain effective relationships with all departments.
    • Provide effective support to the department to enable them to provide effective and efficient services.
  • Financial Management
    • Identify optimal, cost-effective use of resources.
    • Assist in conducting periodic and annual inventory audits of equipment and recommend replacement if required.
  • Operational Management
    • Ensure to educate users on issues such as security, virus prevention, and password protection.
    • Train user departments on the usage of PCs, terminals, printers, other peripherals, and program applications installed.
    • Ensure to maintain contacts with all user departments, hardware vendors, and other representatives pertaining to systems.
    • Act as a front-line interface to internal and external users, resolving queries or complaints in a timely and efficient manner.
    • Coordinate operations with department coordinators, supervisors, and other departmental managers to ensure operational readiness, efficiency in resource utilization, and prompt delivery of services.
    • Ensure that all software licensing laws are adhered to.
    Requirements
    • Diploma in Information Technology
    • Minimum 1-2 years of relevant experience
    • Good reading, writing, and oral proficiency in English language
    • Proficient in MS Excel, Word, and PowerPoint
    • Knowledge of Windows Operating System

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