Logistics Operations Manager
hace 5 días
Job Summary
We are seeking a highly skilled Logistics Operations Manager to join our team at Alibaba. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our 3PL partners to support our business needs.
Key Responsibilities
- Develop and implement strategies to improve service levels, reduce costs, and enhance customer experience with our 3PL partners.
- Lead continuous improvement initiatives with our 3PL partners to optimize operational efficiency and improve quality processes.
- Monitor and manage key performance indicators (KPIs) of our logistics partners, identifying areas for improvement and proposing data-driven solutions.
- Collaborate with cross-functional teams to integrate new logistics tools and features, ensuring seamless onboarding and system integration.
- Represent our company culture within the warehouse, fostering a customer-centric culture and promoting best-in-class quality processes.
- Audit 3PL operational processes to ensure alignment with our company standards and values.
- Manage consumable replenishment to prevent stock ruptures and ensure business continuity.
Requirements
- More than 5 years of experience in the logistics industry, with a focus on e-commerce platforms.
- Strong relationships with logistics partners, particularly in fulfillment and warehousing.
- Experience working with data and analytics, with a strong analytical mindset.
- Knowledge of continuous improvement and lean methodologies is a plus.
- Excellent communication and problem-solving skills, with the ability to work autonomously.
- Fluency in Spanish and English, with the ability to travel locally to warehouse locations.
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