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Regional OT Infrastructure Coordinator
hace 2 meses
Job Summary
RWE Renewables UK Management Ltd. is seeking a highly skilled Regional OT Infrastructure Coordinator to join our team. As a key member of our infrastructure team, you will be responsible for the day-to-day operations of our decentralized OT infrastructure, including our regional offices and sites.
Key Responsibilities
- Own and manage the day-to-day operations of our decentralized OT infrastructure, including our regional offices and sites.
- Ensure OT systems reliability and availability of the decentralized assets, including analysis and escalation of critical problems and issues (including KPIs).
- Ensure compliance with internal and external rules and local or international laws of the countries where we operate, including security operations and/or ISMS/ISO27000 standards.
- Own the decentralized infrastructure documentation, including patch management, hardware details, backup procedures, hardware lifecycle, hardware inventory management, etc.
- Organize and optimize requests within the subfunction and/or a business or team leader requests.
- Monitor and manage third-party support and service desk team to ensure optimal service.
- Manage the responsibilities within the subfunction of the team, including directing colleagues (internal and externals) and their priorities.
- Support the performance management of the members of the infrastructure subfunction.
- Act as an interface for the team leader – supporting in escalations and day-to-day issues.
- Ensure all systems, procedures, and methodologies are followed enabling outstanding service delivery.
- Support the coaching of colleagues.
Requirements
- Successfully completed a Degree in Information Technology or related experience in relevant enterprises.
- Expert in the area of Operational Technology – including hardware brands (HP, Dell), virtualization using VMware, and combined with years of experience in the area.
- Hardware lifecycle (including installation and configuration) for the decentralized infrastructure, virtual machine management, Windows and Linux systems, patch management, backups, managing datacenter operations with external partners.
- Clear understanding of network architectures, networking protocols, VPNs, VLANs, QoS, NATs, Routing, etc.
- Background from the Renewables Sector (OT Operations).
- Clear understanding of management and related tasks, including but not limited to conflict management, enabling cooperation, and running the business.
- Strong passion for improvements – including coordinating Root Cause Analysis and lessons learned.
- Ability to troubleshoot in complex OT-related systems.
