Lead UX Researcher

hace 6 días

Barcelona, Barcelona, España ADP A tiempo completo

About the Role:

ADP is seeking a highly skilled Lead UX Researcher to join our UX Research team. As a key member of our team, you will be responsible for identifying and conducting various research methods to inform the development of our cloud-based payroll, tax, HR, and benefits solutions.

Key Responsibilities:

  • Create Human Empathy: You will be the lead voice asking "why" to understand what questions need to be answered and how data might help drive those decisions.
  • Collaboration: You will work closely with people from across the product development team to understand issues and communicate user priorities.
  • Recruit & Collect: You will recruit and manage participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
  • Analysis & Synthesis: You will extract key insights that provide valuable information about user behaviors, needs, pain points, and preferences, informing product decisions.
  • Strategy and Vision: You will be responsible for staying up-to-date with the latest research methods and approaches to ensure reliable scientific data.
  • Variety of Work: You will work on a wide range of projects, from unmoderated usability studies to strategic discovery projects, to uncover human needs.

Requirements:

  • Experience in user experience research with software, web, and/or mobile applications, along with experience with research and analysis tools like UserTesting, Maze, Qualtrics, Figma, Miro, etc.
  • Expertise with UX research methods such as usability testing (unmoderated and moderated), interviews, surveys.
  • Ability to collaborate with and influence global teams across multiple time zones and countries.
  • An advanced degree in Human Computer Interaction or a related discipline is not required but could be beneficial.

About ADP:

ADP is a leading provider of cloud-based payroll, tax, HR, and benefits solutions. We are committed to delivering innovative solutions that meet the evolving needs of our clients.

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