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Customer Support Specialist with Multilingual Expertise
hace 2 meses
About CPM International
CPM International is a global company with a presence in over 30 countries, offering multilingual support services tailored to the needs of diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.
Our Client
Our client is a leading manufacturer of hygiene, health, and nutrition products, renowned for their commitment to protecting, healing, and nurturing people worldwide.
Job Summary
We are seeking a highly skilled Customer Support Specialist to handle customer inquiries and resolve issues in a professional and timely manner. The ideal candidate will possess excellent communication skills, a strong understanding of customer service principles, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Provide exceptional customer service to clients via various communication channels.
- Develop a thorough understanding of our client's products and services.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date with product knowledge and industry trends to provide informed responses to customer inquiries.
Requirements
- Fluent German language skills with exceptional grammar and spelling abilities.
- High level of English language proficiency (written and spoken).
- Strong administrative skills with attention to detail.
- Ability to work in a team environment and contribute to achieving team targets.
- Professional outlook and proactive approach to problem-solving.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- Access to ongoing training and development programs.
- A chance to work with a global company and contribute to its success.
