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Senior Program Manager, Heavy Bulky, EU SellerFlex

hace 2 meses

Madrid Centro, Madrid, España Amazon A tiempo completo
Senior Program Manager, Heavy Bulky, EU SellerFlex

We are seeking a highly skilled Senior Program Manager to lead our EU SellerFlex program for Heavy Bulky products. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.

Key Responsibilities
  • Own EU SellerFlex Topline (LT) goal
  • Own EU5 SF Recruitment (in-partnership with Country Team) goal
  • Co-own/ support 3P Heavy Bulky's 3 Year business planning, short-term and long-term strategy to help deliver multi-billion-dollar business
  • Understand EU SellerFlex Customer and Seller experience gaps, and define strategies to bridge them
  • Represent SellerFlex in regular business reviews and leadership forums
  • Work with partner teams including Sales, Account Management and Transportation to streamline processes and define new SOPs to accelerate Seller flywheel
  • Lead country specific sellers training and readiness program
Requirements
  • Bachelor's degree
  • Experience in program or project management
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience using data and metrics to determine and drive improvements
  • Experience defining program requirements and using data and metrics to determine improvements
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience in complex problem solving, and working in a tight schedule environment
  • Experience leading process improvements

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