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About Lastminute Group
Lastminute Group is a pioneering British-born brand that specializes in creating amazing experiences and unforgettable memories. With a strong commitment to inclusion and diversity, we strive to create an equal opportunity space that celebrates the uniqueness of everyone who works here.
Job Description
The Tech Initiatives and Vendor Manager is responsible for providing strategic leadership and direction in building processes and identifying improvement initiatives to increase people and organizational capabilities across the Technology department.
Key Responsibilities
- Guide and support the technology department in structuring an IT Governance Unit.
- Work with senior leaders across the organization to identify process improvement opportunities and drive the execution of solutions.
- Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, while reviewing current approaches and suggesting improvements.
- Lead the development strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management, and planning, and contributing to defining standards.
- Help and support in the re-engineering of IT processes (demand management, change management, incident management, service request management, etc.).
- Support the manager to monitor and devise recommendations for the entities' compliance with corporate governance.
- Building and maintaining close working relationships with business partners and ensuring alignment to group standards and policies.
- Ensuring specific metrics and measures are incorporated into solutions enabling continuous improvement.
Qualifications and Skills
- Degree in Engineering, Economics, Computer Science, Information Technology, or related fields.
- 5-7 years of proven experience in a similar role.
- Strong problem-solving skills: comfortable tackling complex problems and breaking these down into manageable pieces.
- Strong interpersonal skills able to communicate, influence, and adapt communication at different levels of the organization.
- Fluency in English, Italian is a plus.