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Sales Associate I
hace 2 meses
About Coach
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.
About the Role
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations.
Key Responsibilities
- Meet personal sales and productivity goals
- Deliver service that meets or exceeds expectations
- Represent Coach to the consumer and act as an ambassador of the brand
- Ensure customers' needs are consistently exceeded
- Understand how individual productivity impacts the store
- Behave like a brand ambassador
- Model sales behaviours taught in company sales training programs
- Maintain high energy on the sales floor
- Consistently achieve sales goals
- Able to work with multiple customers simultaneously
- Consistently anticipate and meet customers' needs
- Service all customers according to the Coach Approach standards
- Participate as a team member and encourage team to meet and exceed performance standards
- Champion company initiatives and support management decisions
- Demonstrate professional ethics
Requirements
- Very good English proficiency (essential)
- Previous experience in a retail service environment (essential)
- Background in working in luxury retail (desirable)
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor