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Cloud Marketplace Activation Specialist
hace 2 meses
As a key member of the TD SYNNEX team, you will play a pivotal role in driving the success of software vendors on the Microsoft Commercial Marketplace. Your expertise will be instrumental in onboarding and supporting vendors, ensuring they meet marketplace requirements and adopt best practices. You will also lead internal enablement initiatives, equipping colleagues with the knowledge and skills needed to support marketplace activities effectively.
Responsibilities:- Vendor Onboarding and Enablement: Collaborate with software vendors to navigate the onboarding process, including account setup, product listing creation, and validation of technical and business requirements. Provide guidance and enablement to vendors unfamiliar with the two-tier distribution model, assisting them in understanding channel strategy implementation and optimizing their approach for marketplace success.
- Compliance Management and Integration Support: Ensure vendors adhere to Microsoft's guidelines and policies for listing and selling software on the marketplace, providing guidance on licensing, pricing, and security standards. Connect vendors with relevant internal and Microsoft teams to provide technical assistance, troubleshoot integration challenges, and optimize product listings for maximum visibility and performance.
- Marketplace Desk: Serve as the internal go-to-person for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management. Assist colleagues with inquiries, troubleshooting issues, and facilitating smooth processes.
- Internal Enablement: Develop and deliver training programs, workshops, and resources to educate internal stakeholders on the Microsoft Commercial Marketplace, enabling them to provide effective support to vendors and drive revenue growth.
- Microsoft Relationship Management: Cultivate strong relationships with stakeholders within Microsoft and other relevant partners to stay abreast of marketplace updates, advocate for vendor needs, and explore opportunities for collaboration and joint initiatives.
- Program Monitoring and Best Practices Advocacy: Stay up to date with Microsoft programs and changes in marketplace policies, ensuring compliance and proactively adapting strategies to leverage new opportunities or address emerging challenges. Advocate for and implement best practices for marketplace success, including product optimization techniques, pricing strategies, and marketing approaches tailored to the Microsoft ecosystem.
- Bachelor's degree in Business Administration, Computer Science, or related field (Master's degree preferred).
- Proven experience in software vendor management, cloud services, or technology sales, with a deep understanding of SaaS business models and the Microsoft ecosystem.
- Strong familiarity with the Microsoft Commercial Marketplace, including its technical requirements, listing procedures, and go-to-market strategies.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and influence cross-functional teams.
- Ability to interpret data, identify trends, and optimize performance metrics for vendors on the marketplace.
- Project management expertise, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
- Certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator (nice to have).
What We Offer:
We provide competitive compensation with annual salary reviews.
Hybrid work days at the office, 3 days at home)
We value continuous learning and provide a clear progression plan.
We provide comprehensive benefits including, paid leave, retirement plans, and more.
#LI-LT1
#LI-HYBRID
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
