Product Innovation Manager
hace 2 semanas
Job Type: Full-Time
Remote Job: Hybrid working
Employment Type: Permanent
ID: 49704
The Product Management and Innovation (PM&I) team is a global team that contributes to the profitable growth of Home Line of Business and our ambition to leverage innovative & sustainable home product offerings to become the customer satisfaction leader.
Key Responsibilities:- Identify global/local market trends and opportunities, client needs (end customer and distribution partner) and competitive developments for services; assess market size and share.
- Contribute to the design of global Home product development & improvement, with specific focus on insurance/assistance products and warranties, to establish a growth axis for the line of business that can contribute to long-term growth.
- Lead MVP/POCs implementation of all new/enhanced products by steering and coordinating other involved functions (typically Operations, Networks, IT, Sales, Technical Product, Underwriting/Pricing).
- Support product implementation in new countries.
- Analyze and monitor partners and customer satisfaction, including market feedback to enhance our value proposition.
- Develop all materials needed around our products and value proposition, including training materials to support the different stakeholders at global/regional and local level.
- Coordinate and collaborate with all relevant stakeholders (sales, operations, IT, Legal...) to fulfill the AZ standards.
- Support other global projects related to Home Lob.
- Country coordination
- Coordinate with regional/country PMI activities with other product managers to secure consistency in deliveries.
- Coordinate all feedback to global (benchmark, reports...).
- Support our sales and communications efforts across all channels.
- Design sales training and support materials.
- Masters' degree in business administration, product management.
- 5+ years' experience in Product development, Sales, or Underwriting, ideally in the financial services or insurance industry, focused in Home Lob and assistance products and warranties.
- Good understanding of insurance/assistance products and capabilities.
- Strategic mindset and analytical.
- Interest in innovation.
- High level of customer orientation.
- Strong communication and presentation skills, able to produce high-quality deliverables (PowerPoint, Word, and Excel among others).
- High degree of self-organization, ownership, team spirit and decisiveness as well as project steering.
- Fluent in English and German or French. Spanish is a must.
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey
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