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Customer Implementation Manager
hace 2 meses
Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
Key Responsibilities- Lead the new customer implementation process, bridging sales and operational activities to ensure smooth transition of new or additional business into the organization.
- Act as the customers' center of gravity on implementations and issue resolution.
- Drive the overall implementation project plan across all geographies and ensure delivery of all functions involved.
- Roll off customer accounts once the implementation phase is completed.
- Dynamic and detail-oriented professional with experience in project management and implementation.
- Strong communication and interpersonal skills to manage project stakeholders within the agreed scope and timelines.
- Ability to deliver projects concerning internal and/or external stakeholders, focused on process change or improvement.
- Experience with project management methodologies and tools.
As an Implementation Manager at Maersk, you will have the opportunity to work on complex internal and customer-facing projects, serving as the key point of contact to ensure exceptional customer satisfaction throughout the implementation phase.
