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We are seeking a highly skilled Quantitative UX Researcher to join our team at Dow Jones. As a key member of our Customer Insights team, you will play a critical role in driving efforts to transform and improve users' digital experiences.
Key Responsibilities- Lead user research initiatives to understand user needs and behaviors, and provide actionable insights to inform product and UX priorities.
- Design, execute, and analyze quantitative research studies to gather insights on user behavior and needs.
- Collaborate with cross-functional teams, including Experience Architecture, Experience Design, Customer Insights, Engineering, Operations, and Product teams, to ensure seamless integration of research findings.
- Develop and maintain a deep understanding of user-centered design principles and apply them to drive design decisions.
- Stay up-to-date with industry trends and best practices in UX research and apply this knowledge to drive innovation and improvement.
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 3+ years of product research experience in an applied setting.
- Experience with descriptive, inferential, and multivariate statistics, and experimental design.
- Proficiency in statistical analysis software (such as SPSS, Qualtrics) and data visualization tools (Tableau, BigQuery).
- Strong communication and presentation skills, with the ability to present research findings and recommendations to both technical and non-technical stakeholders.
- 5 years of experience conducting UX research on products and working with executive leadership.
- Experience translating research findings into strategic narratives.
