Greece Payroll Specialist

hace 1 día


Zaragoza, Zaragoza, España Alight A tiempo completo
Job Summary

We are seeking a skilled Greece Payroll Specialist to join our team. As a key member of our operational team, you will be responsible for providing expert support to our clients in Greece, ensuring timely and accurate payroll processing.

Main Responsibilities
  • Support managers with client engagement, ensuring all information is accurate and provided on time.
  • Provide guidance and support for all implementations and go-lives.
  • Offer daily functional support to the teams, ensuring the successful delivery of payrolls.
  • Maintain the Client Solution workbook and update, maintain, and enforce Defined Work Instructions (DWIs) and other process documentation.
  • Ensure system maintenance testing and support the review of the Statement of Works before sharing with clients.
  • Resolve technical/functional issues escalated from the team and ensure all system issues/defects are reported correctly.
  • Work with Operational Management, Transformation, and Products to implement automation, innovation, and continuous improvement programs.
  • Manage the legislation roadmap and ensure the team is upskilled in upcoming changes and processes are updated where needed.
  • Support Year End and adhere to Strada Security Standards.
Requirements
  • Ability to recognize and deal appropriately with sensitive and confidential information.
  • Proactively identify upsell opportunities.
  • Upskill and develop team members through training delivery and coaching.
  • Time Recording to be completed on time and accurately.

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